Customer Experience industry leaders join forces to launch first ever CX global standards
PRESS RELEASE Bain & Company, Kantar, and Qualtrics partner on new standards to elevate the quality of customer experience practices globally London, 16 July 2024: Bain & Company, Kantar, and...
Listen Today: Stan Swinton on "Customer Confidential"
NPSx Founder Stan Swinton chats with Rob Markey and uncovers how a comprehensive approach to CX can empower customer-centric leaders to deliver above and beyond.
NPSx and BBBS Australia: Celebrating Young CX Achievers and Empowering Future Leaders
At NPSx, we're passionate about making a meaningful impact in the community, especially when it involves nurturing the next generation of leaders.
Open access publisher Frontiers gets top-tier customer experience accreditation from NPSx℠ by Bain & Company
PRESS RELEASE September 27, 2023 - Frontiers has achieved a significant milestone by becoming the inaugural scholarly publisher to receive a top-tier accreditation in customer experience fromNPSx℠ by...
NPSx and InMoment announce strategic partnership to provide CX practitioners with broad range of CX solutions
LONDON & UTAH - [April 4, 2023] - NPSx by Bain & Company and InMoment announced a strategic partnership to provide companies and CX practitioners with a comprehensive set of customer experience (CX)...