NPSx Webinar – Setting up for 2023: Leadership Behaviors for Success
View this recorded webinar featuring:
Tracy Thurkow, PhD | Partner and Global Lead for Behavior and Culture Change
Phil Sager | Expert Partner and a recognized leader in customer experience (CX)
"Organizations don't change behavior, people do."
In this webinar, our experts discuss key leadership behaviors necessary to support successful CX strategy in today's turbulent business climate, and what it takes for behavior change to be effective.
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